When hosting a virtual career fair, the platform with which you power your event will be paramount to the success of your fair.
Consequently, it’s crucial that your virtual career fair provider is reliable and properly gets the job done.
In this article, we’ll specifically look at how you can properly gauge the reliability of a virtual fair provider.
*Reliability will be one of the most important aspects of a provider. That said, in addition to reliability it’s important to keep in mind that every virtual fair platform offers different features which may better fit your event.
Testimonials & Track Record
Needless to say, the first consideration that should come to mind is the virtual fair provider’s track record in implementing virtual career fairs. Whichever platform you choose, you’ll want to make sure that the provider has a proven past in hosting successful virtual fairs.
Oftentimes, when evaluating a provider, you can find testimonials online through software review sites like Capterra. Alternatively, you could also ask the provider to provide references or past case studies of their implementations.
Beyond testimonials, you’ll want to know how the provider’s client support works. There’s always a learning curve for yourself and your stakeholders. You want to make sure that you have a provider that will give you the proper support to ensure that your implementations and rollout is smooth.
Typically, a virtual fair provider will provide a base level of support to help you launch your virtual fair. Anything beyond that base level of support is typically charged with an extra fee.
Experience and Know-How
Virtual events come with their own set of best practices and issues that can be properly anticipated with the right expertise.
To help with this, you should have a provider that has the know-how to give consultation and best practices for your team. When speaking with your provider’s representative, you should ask about their best practices to understand the depth of your provider’s expertise.
Having such information in mind can make all the difference between a successful or disastrous event.
Naturally, a virtual fair platform will require that your participants learn a new technology. Consequently, it’s crucial that your provider is easy to pick up to give your participants a smooth experience.
A provider that isn’t user friendly will give rise to more day-of questions and issues that could otherwise be averted with a platform that’s easy to pick up.
That said, when it comes to a provider’s user friendliness, that will need to come from your own judgement when you evaluate a virtual fair platform.
Needless to say, to host a successful virtual fair, it’s crucial that you have a reliable provider. Beyond a provider’s track record though, you should understand a provider’s level of support and know-how.
By considering these points, you can make the right judgement on a provider’s reliability.